Privacy Policy for OLLO Driver Application

1. Introduction

OLLO respects your privacy and is committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect your personal data when you use the OLLO Driver App ("App").

2. Information We Collect

• Personal Information: We collect personal information such as your name, email address, mobile number, gender, profile photo, vehicle information, and payment details when you register for the App.
• Location Data: The App collects location data to provide ride services, including your current location and the pickup/drop-off locations for each ride.
• Document Data: We collect images of documents such as your National ID, PSV Driving License, and other relevant documents for the verification process.
• Payment Information: We collect payment details (e.g., MPesa or cash) for processing your earnings and payments from passengers.

3. How We Use Your Information

• Account Creation and Management: We use your information to create and manage your account, verify your mobile number, and ensure a smooth login process.
• Ride Service: Your information, including location data, is used to match you with ride requests and provide navigation to the passenger’s location.
• Communication: We may use your contact details to send notifications about ride status, payment updates, and account-related matters.
• Referral Program: We use your referral data to track referred users and calculate referral commissions.
• Document Verification: We use your uploaded documents to verify your eligibility to go On Duty and provide ride services.

4. Sharing Your Information

We may share your information in the following instances:

• With Other Users: Your name, profile picture, and vehicle details may be visible to passengers during ride requests.
• With Third-Party Service Providers: We may share your data with trusted third parties who assist us in providing services, such as payment processors.
• Legal Requirements: We may disclose your information if required by law or to protect OLLO’s rights or property.

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, loss, or alteration. However, no method of transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your data.

6. Retention of Data

We retain your personal data as long as your account is active or as needed to provide services to you. If you wish to delete your account, you may contact OLLO support, and we will remove your data in accordance with our data retention policies.

7. Your Rights

You have the right to:

• Access and update your personal information.
• Request the deletion of your personal data, subject to certain legal conditions.
• Withdraw your consent for data processing where applicable.

8. Changes to the Privacy Policy

OLLO reserves the right to modify this Privacy Policy at any time. Any changes will be posted on the App, and the revised policy will be effective immediately upon posting.

9. Contact Us

If you have any questions about these Terms or our Privacy Policy, please contact us at:

• Email: support@olloapp.com

By using the OLLO Driver App, you agree to the collection and use of your personal data as outlined in this Privacy Policy.